About Us
 

Background

Voice Telemarketing is run by a management team with over 20 years in the direct marketing industry. This depth of knowledge means our clients benefit from working with a Company who are used to delivering results and have the knowledge and skills to do so.


We won't commit to working with any client unless we are 100% confidents that telemarketing is the right approach for your product or service and that it will deliver the return required. If it is then we are also 100% confident that no other telemarketing company will be able to provide the quality and quantity of leads, sales and appointments that Voice Telemarketing can.


The success and growth of our business is completely dependant on the success and growth of our clients and we will do whatever it takes to make your telemarketing campaign work for you.  One of our unique selling points and one that differentiates us from any other telemarketing company is that we only take on one client at a time from each industry sector (SIC code), so you can be sure that we won't be selling your competitors business at the same time as your.
 

What sets us apart from other telemarketing agencies is our totally unique approach to managing our clients' telemarketing campaigns. Our team consists only of experienced Account Executives who have been handpicked and headhunted for their superior telemarketing skills.
We believe in having small specialist teams of outstanding telesales operators rather than a large team of average telesales staff and deliver our results through expertise, not by burning through high volumes of data.
 

Our operators are Account Executives responsible for managing their own individual unscripted telemarketing campaigns. They meet with clients to fully understand their product, prepare telesales briefings and deliver the leads, appointments and sales required, regularly communicating with clients on the progress of their telemarketing campaign.
 

The result for our customers is complete peace of mind, knowing Voice are delivering both the right telemarketing result for you and the right quality of telesales calls.

Vision and Mission

To be a world class company delivering first class telemarketing, creating wealth, abundance and prosperity along the way for our employees, clients and partners

We subscribe to the following key principles:
 

QUALITY:

We believe in getting it right first time and work to recognised quality standards.

EMPOWERMENT:

We believe that every employee is responsible for the total satisfaction of their customers and have been empowered to influence that goal.

TEAM WORKING:

We encourage communication at all levels and value the contributions of all towards the common objective of continuous improvement. We share the ownership with our team as no one can do it alone

FLEXIBILITY:

We are determined to be the leader in our industry and therefore we value imaginative and resourceful people who are innovative and creative in their approach to customer service and problem solving.

PEOPLE:

We recognise that our employees are our principal resources and therefore we endeavour to provide a working environment that encourages 100% commitment to Quality.

Our Philosophy

Voice Telemarketing Ltd aims to become more than an outsourcing provider. Through our professional team servicing the needs of your business, we aim to provide you with value for money and stability along with savings and statistics that will help you to stay in control. We work in partnership with our clients and strive to develop lasting customer relationships.
 

We provide the flexibility of offering a modular based service, allowing you to select the level of service you require from as little as one or two hours a week up to ongoing campaigns lasting several weeks or months.
Because of the structure of our organisation we can offer our clients a dedicated Telemarketing Team where you get continuity of contact and a personal service.
 

Through discussing the business needs of our clients, we have recognised that Telemarketing represents a considered and responsible approach that creates a bridge between their current and future business needs and our vastly experienced, professional and enthusiastic staff can provide this bridge.
 

Furthermore, Voice Telemarketing Ltd aims to provide as flexible an approach as possible to both the charging structure applied to our services and on the reporting procedures we agree with our clients. Quality is the keynote to success within the Voice organisation and we endeavour to ensure that this is followed through in all aspects of our business and is never compromised.
  
  
The Team

Voice Telemarketing specialises in providing B2B creative and intuitive telemarketing services to SME’s and business start ups. We are a small successful team with an approach that gives a very personal service with up to the minute communications on the progress and results of your campaign.  Our telemarketing team is customer focused, results driven and adhere to strict professional standards at all times.  We work in partnership with our clients and strive to develop lasting customer relationships.

Voice Telemarketing is a fresh, vibrant, dynamic company and our success lies in
our committed, enthusiastic, motivated team and relaxed working practices. 
Each member of staff is respected as a valued spokesperson for the company and their input is welcomed at every opportunity.

We share Ownership with our team as no one can do it alone.

Appointment Setting
CRM Customer Relationship
Management
Lead Generation
Seminar Attendance
Marketing Plans
Voice 4 Business Ltd
Moorgate Crofts Business Centre
South Grove, Alma Rd
Rotherham
S60 2DH
 
Co.No: 6226384
Vat No: 921087245
Tel: 0845 0941564
Fax: 01709 331186
E : info@voicetelemarketing.co.uk
W : www.voicetelemarketing.co.uk